Booking in advance is highly recommended as timeslots are booked on a first come, first served basis. Please book early to maximize your chances of getting the day and time you prefer. We cannot hold spots for any group or individual without accepting payment for that spot. No time spots may be guaranteed until payment is received. Groups need to make reservations in order to receive group pricing (group pricing starts for groups of 8 or more). For more information, please call 843-682-6000.
Yes. However, due to the nature of the activities offered at ZipLine and Aerial Adventure Hilton Head, we cannot schedule tours with only 1 participant flying or climbing. We apologize in advance if an open tour time is not available to book until more participants have scheduled for that time. Because of these limitations, it is possible (though rare) that a single participant may be asked to reschedule a reservation for a different time slot if a scheduling conflict arises for all other participants previously booked for that tour or adventure.
Tickets are only required for guests who are flying. Feel free to walk around and observe or take pictures! We have trails and benches scattered throughout the park for observers.
Yes, private activities are available for birthdays, corporate groups, and other special occasions. If you are interested in a private activity, contact us by filling out a group booking form.
Yes, but please make sure there is at least a one hour difference between the end of one activity and the start of the other. If your schedule permits, we recommend 2 hours in between activities.
Purchased tickets are non-refundable, but can be rescheduled (subject to availability) with a minimum 24 hours’ notice.
Guests are required to arrive at least 30 minutes before the scheduled departure time. Tours depart on time. No refunds will be issued for late arrivals. If you fail to meet your appointment, we still incur all of the same expenses, and may have turned others away.
All participants must fill out a participation agreement before being allowed on the canopy tour. All minors must have their participation agreement signed by an adult 18+ years of age in addition to their own signature. Participants will also meet the guides who will be conducting their tour and learn information that is specific to the tour site. Due to the nature of our operation, tours depart on time. No refunds will be issued for late arrivals.
Please be in good health. This tour is not suitable for pregnant women or anyone recovering from recent surgery or procedures.
Please disclose ALL relevant medical information to your guides during your booking. This includes but is not limited to: recent surgeries, sprains, strains, pulls, broken bones, stitches, and any condition requiring medication-such as asthma, allergies, heart conditions, diabetes, etc. If you or a member of your party is mentally or physically handicapped, this must also be conveyed to your guides; this includes any spectrum disorder. Please bear in mind that although lifestyles may not be altered by these concerns, we will ultimately have to alter our tours and adventures to accommodate those with needs exceeding a typical clients.
This tour is great for beginners and pros alike! Your experienced guides are great teachers and will tell you everything you need to know.
Everyone must be at least 10 years of age and weigh between 80 and 250 pounds to participate. There is no reduced child rate.
While you will experience 8 ziplines, the tour starts low and slow so you can build up confidence as you go. Any child under 15 years of age MUST be accompanied by an adult escort 18+ years of age on the tour.
Please see chart below that shows which courses each age group can climb:
Most people that lead an active lifestyle and are in good health should not have any difficulty in completing many of the courses. You are able to proceed at a pace that is comfortable to you. You are also welcome to leave the ropes course and take a break within your 2 hours. Depending on age and physical ability, even the green courses can be challenging for our younger participants, the blue courses may provide a significant challenge for some, and the black courses are very challenging.
The courses range from easier (Green) to expert (Double Black Diamond). Relative to each person’s ability, the courses are very manageable but become more physically challenging as you progress to more difficult courses. If you have not been up in the air before you may be unsettled at first about being 12 feet above the ground on a Green course, 24 feet above the ground on a Blue course, or 36 feet for each of our Black courses. You will be secure in your harness while on the courses because you are always attached. Aerial Adventure Hilton Head Rangers are in charge and in control of your accessing each course and the main tower hub.
While the Aerial Adventure is a self-guided activity, there will be rangers at the central tower for the duration of the event that can provide assistance to all our climbers as needed.
No, there is no ziplining on our Aerial Adventure. The 2-hour adventure involves 6 invigorating obstacle courses for all abilities; there are age restrictions for the more advanced courses, please see the previous questions or aerialadventurehiltonhead.com for this information.
Food and beverages are not provided during the tour. There will be water coolers on the course for rehydration, as well as at check-in. Bottled water, Gatorade, and light snacks are available for purchase at the check-in kiosk. We recommend having eaten before you arrive to participate on your tour.
Absolutely! Up the Creek Pub & Grill is just next door and has great water view and a fun, family-friendly menu with great burgers, seafood, and salads. Check out their website and menu at: www.upthecreekpubandgrill.com
No, parking is free for all guests.
Yes! All gift certificates purchased are full price tickets and cannot be discounted to reflect promotions. Gift certificates can be purchased online or over the phone: 843-682-6000.
Yes, you can! When you purchase your gift certificate online, you will be presented immediately with your gift certificate so you can print it out and deliver it. If you buy it over the phone, your gift certificate will be emailed to you as soon as your purchase is completed.
Wear well-fitting clothing that does not allow anything to hang loose or get tangled. Long hair and jewelry should not be left loose. Dresses, skirts, and bathing suits are not permitted. Rubber-soled sneakers or hiking shoes are required. Flip-flops, water shoes, clogs, slip-ons, Tom’s, Crocs, Sperry’s, Tevas, Keens, and sandals are not permitted.
We will have a dedicated property bag for your tour that will remain on the ground with members of management for the duration of your tour to hold non-medical belongings such as keys, wallets, cell phones, pocket knives, etc.
Yes, small phones and cameras with straps are allowed on the tour.
A harness, helmet, and gloves are provided with your admission ticket